Returns & Refunds Policy – If It Doesn’t Come Back… Your Rights Do!

At BoomerangSales.com, we’ve been crafting quality Australian-made returning boomerangs since 1973. A good boomerang always returns—and so should your satisfaction (and rights)!
boomerangsales.com

Your Rights Under Australian Consumer Law

Our boomerangs come with guarantees you can’t throw away under the ACL. If a product has a major problem, you’re entitled to a replacement, repair, or refund. A “major problem” includes when the product:

Has a fault that would’ve stopped you from buying it if you’d known, Is unsafe, Differs significantly from the description or sample, or Doesn’t perform as promised—and can’t be easily fixed.

For minor problems, we’ll get things flying again—through repair, replacement, or refund.

Change-of-Mind Returns — “Just Didn’t Return Right” Policy

By law, we’re not required to accept returns for change of mind. But because we like you to keep smiling, here’s our goodwill policy:

Returns accepted within 14 days of purchase—provided the boomerang is unused, in original condition, and in its original packaging.

Change-of-mind returns are subject to the customer covering return postage.

How to Return Your Boomerang

To start the return process:
Email: sales@boomerangsales.com

Call: 0432 869 605

When contacting us, please include:

Order number or proof of purchase.

A brief description of the issue.

Photos or video of the fault (if available).

We’ll respond ASAP to set your return in motion.

Return Shipping

Faulty/damaged/not as described? We’ll cover return shipping—no curveballs.

Change-of-mind? Return postage is on you.

Non-Returnable Items

Some items are final—no boomerang bounce-back here, unless faulty:

Custom or personalized boomerangs (with custom logos, designs, or engravings)
Used or damaged items (unless they arrived faulty).

Have questions about this policy—or just want to talk boomerangs? Reach us through:

Address: 15 Ladderhill Rd, Pyalong, VIC 3521

Phone: 0432 869 605

Email: sales@boomerangsales.com

Many happy returns 🙂

Have no product in the cart!
Contains the closing of the #content div and all content after